You Had Me at Hello
Making a Great First Impression and Building Rapport
Making a great first impression and establishing rapport are possibly the most important parts of the sales process. In order to buy, you’re customer needs to feel they can trust you (and it helps if they like you too). Discover some simple things you can do to make a great first impression and develop rapport with your customers.
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What other ways have you found to make a connection and a great first impression? Share your comments below.
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