The Impact Your Attitude Has on Your Sales Success
Henry Ford said “Whether you think you can or you think you can’t you’re right.” It’s a compelling quote, because it illustrates the power your attitude has over the actions you take and their eventual outcome.
If you’ve ever heard someone say “I knew that guy wasn’t going to buy” or if you’ve said something like that yourself you may have experienced attitude’s influence on behavior first hand.
The good news is a positive attitude works the same way!
On today’s show discover:
- …how your attitude and the attitudes of those around you can impact your behavior;
- … where negative attitudes come from;
- … 5 things you can do if you feel your attitude slipping away;
Attitude and Sales Success
Your attitude and the attitudes of those around you influence the things you say, the way you say them and what you do. You may not always be aware of the effect your attitude is having on you but whether you are aware or not it is impacting everything even your sales success!
Often, the effect your attitude has can cause subtle changes in your viewpoint which can either hold you back or move you to great things. Take for example the story of two salesmen who were sent to Africa to investigate whether there was any potential to sell shoes there.
Nobody Wears Shoes
The first salesman reported back, “There is no potential here – nobody wears shoes”
The second salesman reported back, “There is massive potential here – nobody wears shoes.”
This simple story provides one of the best examples of how a single situation may be viewed in two entirely different ways – negatively or positively. Both of these salespeople were being influenced by their attitude. The first saw a problem, the second an opportunity.
Where Do Negative Attitudes Come From?
So where do negative attitudes come from and how can we see more opportunities and less problems?
Jeffrey Gitomer wrote an article called “What Influences Your Attitude”. In the article he suggests several factors that can cause a positive attitude to go south.
- First and foremost are the people you hang around with. It’s easy to go negative and start complaining if that’s what the group is doing.
- Next is your home, social and work environments. Do you like your job, how do you feel about your boss? Where do you hang out when you’re not working? Are these positive and encouraging environments?
- Finally your health can impact your attitude. When you’re in poor health or doing things that worsen your health it can sabotage your attitude
5 Tips for Cultivating a Winning Attitude
So now you know what can influence your attitude but what can you do to maintain a more positive outlook and realize the sales success you want?
1 ) Do What’s Right without Expecting Results
You know what to do. You know the proper techniques and process to make sales and be successful but when you do those things expecting results every time you’ll be disappointed and that can ruin your attitude. Keep doing what’s right because you know it’s right, you won’t get results every time but over time you will.
2) Use setbacks to improve your skills.
When a customer says no, or they don’t seem to be opening up rather than feeling bad or playing the blame game look back at your actions to see what you can do to improve your performance. Taking control has a more positive impact on your attitude than feeling victimized or at the mercy of someone or something else.
3) Hang Out with Positive People
It’s a scientific fact that you’re wired to imitate the behaviors of those around you. It’s very similar to how we “mirror” customers. So hanging out with positive people will rub off on you. Think about who you’re taking breaks with, who you eat lunch with,and make sure they’re a positive influence. If they aren’t maybe it’s time to change your seat!
4) Visualize Success
When you visualize a goal, it makes you more likely to take the actions necessary to reach it. See yourself on top of the leader-board, winning the contest, or getting the promotion.
5) Take Control of Your Attitude
Change the beliefs that are limiting your success. If you find yourself thinking, “I’m having a bad day” all you’ll see are problems… “I can’t sell shoes, nobody wears shoes”
Instead…change your inner dialog and tell yourself “I’m having a great day!”…when you do, the problems become opportunities. “nobody wears shoes, I can sell tons of shoes”
You are in control, you can change your attitude, your behavior and your results!
Today’s One Two Punch:
Maintain a positive attitude to seize more opportunities
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