The Name Game

Use Your Customer’s Name

Using your customer’s name can help you build rapport and more. Discover when to use your customer’s name through out the sales process to keep them engaged.

Two Minute Training Series

If you don’t have much time and you want a little sales boost…check out 2 minute training!

Check back often for new topics or subscribe to KO Sales Coach on YouTube!

You Had Me at Hello

You Had Me at Hello

Making a Great First Impression and Building Rapport

Making a great first impression and establishing rapport are possibly the most important parts of the sales process. In order to buy, you’re customer needs to feel they can trust you (and it helps if they like you too). Discover some simple things you can do to make a great first impression and develop rapport with your customers.

If you don’t have much time and you want a little sales boost…check out 2 minute training!

Check back often for new topics or subscribe to KO Sales Coach on YouTube!

What other ways have you found to make a connection and a great first impression? Share your comments below.