How to Reduce Risk for Skeptical Customers

Skeptical Customers

You’ve run into them before and they are skeptical about everything. They are very leery and it can be a challenge to convince them to give you, and your product a try. They are skeptical customers and they feel like buying is risky business but you can help them feel more at ease!

On today’s show discover:

  • … 5 simple ways to help skeptical customers feel more confident about doing business with you, your company and about trying your product.

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How To Handle Interruptions in Sales

Handle Interruptions

When a customer interrupts the sales process do you know how to handle it so you maintain rapport and control? This quick 2 minute training gives you an easy and proven method to handle an interruption and stay on track.

Two Minute Training Series

If you don’t have much time and you want a little sales boost…check out 2 minute training!

Check back often for new topics or subscribe to KO Sales Coach on YouTube!

The Magic Phrase Salespeople Want to Know

What Are They Saying?

In every sales organization there are those salespeople…you know the ones, they’re always on top of the leaderboard. They’re almost legendary and then there are the stories…. “how did she close that sale? That was an impossible situation and somehow he turned it around….I need to know what he’s saying.”

On today’s show discover:

  • … the magic phrase I learned after analyzing the sales presentations of a top salesman;
  • … the secret to turning those impossible situations around;
  • … and how you can close more sales and benefit from what I learned.

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The Name Game

Use Your Customer’s Name

Using your customer’s name can help you build rapport and more. Discover when to use your customer’s name through out the sales process to keep them engaged.

Two Minute Training Series

If you don’t have much time and you want a little sales boost…check out 2 minute training!

Check back often for new topics or subscribe to KO Sales Coach on YouTube!

Mirroring – Making a Communication Connection

A Communication Connection

Matching the communication style of your customer can help you establish rapport and a connection. Discover the communication elements to mirror and which you should avoid in this two minute training presentation from KO Sales Coach.

If you don’t have much time and you want a little sales boost…check out 2 minute training!

Check back often for new topics or subscribe to KO Sales Coach on YouTube!