How to Make the Best of a Bad Day

It’s Like a Roller Coaster

Sales is more like a roller coaster ride than a cruise….there are good times that are REALLY good and then there are bad times that seem REALLY bad. When sales are up you give yourself credit for working hard and influencing your success but when things are bad it’s easy to feel a bit out of control.

On today’s show discover:

  • …how to adjust your thinking so a few small setbacks don’t turn into a bad day;
  • …and tips for managing your tough days and getting back on track.

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3 Simple Ways to Talk Less and Listen More

A Case for Brevity

On November 19th 1863 people gathered in Gettysburg Pennsylvania for a dedication ceremony. The keynote speaker was a man named Edward Everett and he spoke for more than 2 hours. Abraham Lincoln who was also scheduled to speak, spoke for just two minutes. Even though Everett’s speech was longer, Lincoln’s short 2 minute speech is now regarded as one of the most elegant, thoughtful and well-crafted speeches in American history. The Gettysburg Address certainly makes the case for brevity and the power of saying less.

On today’s show discover:

  • …how talking less can help you sell more
  • …and 4 Ways to train yourself to talk less with your next customer

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6 Easy Ways to Get into a Conversation

It’s What Happens in Sales

Walk onto any car lot, into any specialty store or call center and you’ll hear conversations taking place. It’s what happens in sales. But having a good conversation and getting one started  is often easier said than done.

On today’s show discover:

  • …6 Tips for Getting a Conversation Started;
  • … how a good conversation can help your customer feel important;
  • … and what you can do through conversation to make your offer more interesting.

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9 Effective Ways to Maximize Down Time

Maximize Down-Time in Sales

It would be fantastic if customers came in one after the other and the phone rang the instant you hung-up? It sure would; and while there are times like that in sales there are also those times when things are slow. While some just wait out the slow times, others have found ways to use that time to be even better and more prepared for the next rush of customers.

On today’s show discover:

  • … ideas for making good use of down-time
  • … free resources you can take advantage of to be better when sales pick up!

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How Spending Time Up Front Makes you Money in the End

The Power of Rapport

Fred’s at a party and across the room he sees the woman of his dreams. He makes his way over to her, looks her in the eye and says “hi I’m Fred, I have a masters degree in English literature, I can bench press 240 pounds and I love opera would you like to go get a cup of coffee?” Now as you may have guessed, Fred generally drinks his coffee alone. He’s got a lot to offer but he cuts to the chase too fast for most people. However, with a little coaching anyone, even Fred could be much more successful.

On today’s show discover:

  • … why getting right down to business is costing you sales
  • … and how spending a little more time at the beginning can make you more money in the end

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