How to Encourage Customers to Sell Themselves

No One Can Sell You Like You

Nobody can sell you on buying something better than you and that goes for your customer as well. When they get excited and want to buy, just stand back and get out of the way! What if you could structure your conversations in such a way that your customers actually sell themselves? That would be pretty cool right?

On today’s show discover:

  • …how to keep your customers engaged;
  • …why you need to be careful what you ask for;
  • …how to focus your conversation in such a way that your customers practically sell themselves.

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5 Ways to Improve Your Body Language

Body Language is a Powerful Form of Communication

I’m sure you’ve heard that the majority of your communication comes in the form of body language. If you google it you’ll find it’s between 70 and 90% (although 65% of the statistics you find on the web are only 29% accurate). Whatever the number is, a lot of communication takes place in the form of body language.

On today’s show discover:

  • … 5 simple ways to improve your body language;
  • .. and how these changes can help you feel more confident, more happy and communicate better even over the phone!

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Truth or Consequences

Unsubstantiated Claims

James has a customer who’s on the fence and he knows his product will really help he just needs to convince them to say yes so he says… “look I know this is an important decision for you but I guarantee if you give this a try you’re going to lose that 10 pounds.”

So what do you think? Did James go to far? Yes he did. That’s a claim and not only is it illegal it doesn’t help as much as you might think.

On today’s show discover:

  • …how exaggerating product claims can hurt your sales;
  • … if it’s ok to tell a customer you don’t know;
  • … why it’s always better to tell the truth.

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Talking Your Customer Out of the Sale

Communication and Human Interaction

Sales is all about communication and human interaction. When we buy something we need details and we need to know how we’ll benefit so we can make an informed decision. We want to get that information from someone we like and trust and much of that decision comes down to communication.

On today’s show discover:

  • …why it’s important to thoughtfully select words and phrases that support your customer interaction;
  • how selecting the right words and style of communication helps you establish rapport and move toward a sale.

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6 Amazing Ways to Improve Empathy

Improve Empathy

Your natural ability to empathize is one of the most important assets you have when it comes to connecting with your customer and as a refined skill, it’s key to your success in sales!

On today’s show discover:

  • … that the ability to empathise is natural but the skill to do it well takes practice;
  • … how communicating sincere empathy can positively impact your sales;
  • … 6 ways to enhance and improve your natural ability to empathize.

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